Searchable Library
The quote library.
Every short statement, grouped by topic and searchable in one place. Click any quote to read the longer explanation and follow it through the rest of the library.
- Quotes
- 50 statements
- Topics
- 10 categories
Curiosity
3 totalLearning
4 totalLeadership
5 total“Leadership is mostly the mirror you are willing to hold for yourself.”
Expand →“Make the decision. Then earn the right to make it again tomorrow.”
Expand →“The quietest person in the meeting is usually the one carrying the most.”
Expand →“Imagine your foreman repeating your instruction at 6 a.m. in the rain. Rewrite it.”
Expand →“Every decision has a tradeoff. Name it out loud, or it will name you later.”
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Work Ethic
6 total“Manage energy first, time second.”
Expand →“Showing up early is the cheapest form of respect.”
Expand →“The unglamorous hour is where the career actually gets built.”
Expand →“The last ten percent is what separates work from craftsmanship.”
Expand →“Measure twice, listen three times.”
Expand →“Rest is a tool. Used badly, the job suffers. Skipped entirely, the worker suffers.”
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Humility
5 total“Humility is bandwidth. Ego is bottleneck.”
Expand →“Take less credit than you deserve. Take more responsibility than you should.”
Expand →“Walk into every room as the student. Leave as the student. Notice what changed.”
Expand →“Be especially careful with how you speak to the person who cannot answer back.”
Expand →“The veterans in the trade are not in your way. They are the path.”
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Systems
6 total“A system is a promise you make to your future self.”
Expand →“If it only lives in your head, it does not really exist yet.”
Expand →“Inspect what you expect, but inspect with respect.”
Expand →“A shortcut is a loan from your future, at interest rates you cannot see yet.”
Expand →“High standards, kindly held, are the kindest thing you can offer a team.”
Expand →“A clean truck is not vanity. It is operations.”
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Responsibility
5 total“Own the outcome before you understand the cause.”
Expand →“In your own story, refuse to be either the victim or the villain.”
Expand →“The most useful apology is the one followed by a different decision.”
Expand →“Before you write the report, walk the roof.”
Expand →“Leave every job site, every conversation, every team cleaner than you found it.”
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Customer Service
5 total“Treat the homeowner's question as the most important question of your day.”
Expand →“Explain it twice. The second time, more slowly. Then ask what you missed.”
Expand →“An honest no, early, is worth more than a hopeful yes, late.”
Expand →“Quiet competence travels further than loud promises.”
Expand →“The first hour after the call is when the relationship is decided.”
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Team Building
5 total“Hire for character. Train for everything else that is trainable.”
Expand →“Build benches, not stars.”
Expand →“A new hire's first week tells you what kind of company you actually are.”
Expand →“Respect the trades. The country is built and rebuilt by the people in them.”
Expand →“Treat your suppliers like teammates and they will eventually act like ones.”
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Continuous Improvement
5 total“Get one percent better at one thing. Repeat for a decade.”
Expand →“After every job, ask what you would do differently. Then write it down.”
Expand →“If someone else has solved it well, borrow generously, credit fully.”
Expand →“If your first idea is also your only idea, you have not finished thinking yet.”
Expand →“Play the long game on purpose. The short game plays itself.”
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